Privacy Policy

Privacy Policy

Introduction

Welcome to http://companion-care-belding-texas.primarycareaid.com (hereinafter referred to as “Companion care Belding Texas,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and protect data when you interact with our website, applications, services, and products. By using our platform, you agree to the terms outlined in this policy.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our primary website at http://companion-care-belding-texas.primarycareaid.com
  2. Any mobile applications or services offered by us
  3. Interactive features and services on our platforms
  4. All communications initiated through our channels

Please note that this policy does not extend to third-party sites, apps, or services accessible through links on our website. These external resources have their own privacy policies, and we encourage you to review them before engaging with any such services.

Processing Activities

This Privacy Policy guides how we handle personal data when:

  1. You sign up and use our applications or services as an authorized user.
  2. You visit our websites linked to this Privacy Statement.
  3. You communicate with us via email, phone, or text messages/SMS for any purpose.

Personal Data Collection

We collect various categories of personal data, including but not limited to:

  1. Account Information: Details associated with your registration, such as name, username, and contact details.
  2. Payment Information: Data related to transactions, including payment method, billing address, and transaction history.
  3. Financial Information: Financial records, bank account details, or investment portfolios (if provided).
  4. Purchase Information: Records of products or services bought from us, including order numbers and purchase dates.
  5. Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile network information to facilitate service delivery.
  6. Location Data: Geolocation data when you use our services that require location-based functionality.
  7. Feedback: Any comments, reviews, or responses you provide as feedback to improve our services.
  8. Social Media Information: Details obtained from social media platforms when users choose to connect their accounts with us.
  9. Product Information: Data about products you interact with, including preferences and browsing behavior.

We collect this data through multiple channels: user input forms, direct interactions with our customer support team, automated tracking technologies (like cookies), and third-party service providers who assist in data collection.

Cookies

We use cookies to enhance your experience on our platform and for analytical purposes. Cookies are small text files stored on your device that enable us to:

  1. Strictly Necessary: Ensure the secure functioning of our services, maintain user sessions, and provide basic functionality.
  2. Preference: Remember your preferences and settings to personalize your experience.
  3. Analytics: Analyze how users interact with our site, track performance metrics, and improve overall website usability.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their privacy settings.

Retention and Deletion

The duration for which we retain personal data depends on several factors, including legal requirements, business needs, and the purpose of data collection. We retain data as long as it is necessary for:

  1. Fulfilling the purposes for which it was collected.
  2. Complying with legal obligations.
  3. Providing ongoing services and improving our platform.

Once the retention period expires or when we no longer require the data, we delete or anonymize it to ensure its security and confidentiality.

Security Measures

We prioritize the protection of your personal data through robust security measures:

  1. Encryption: We use encryption protocols to secure data during transmission and storage.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards to process data on our behalf.
  3. Access Controls: Our systems are designed with access controls to ensure that only authorized personnel can access sensitive information.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data, please contact us using the details provided in the “Contact Us” section below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data under specific circumstances.
  4. Restriction: Limit our use of your data in certain situations.
  5. Portability: Receive your personal data in a structured, commonly used format.
  6. Objection: Object to processing your data for specific purposes.
  7. Non-Discrimination: Ensure that exercising your rights does not adversely affect your legal interests.
  8. Filing Appeals/Complaints: Report any concerns or complaints regarding our data handling practices to the relevant authorities.

To exercise these rights, please reach out to our privacy team at the contact details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting the updated policy on our website. We encourage users to review this page periodically for the latest information.

Contact Us

For inquiries, unsubscribe requests, or if you have any questions related to data privacy, please contact us: